In a medium-sized saucepan, bring 4 cups of water to a boil.

Remove from the heat; add the tea mix and sugar and whisk to combine; steep for 4 minutes.

Strain using a fine mesh strainer; refrigerate until cold.

Meanwhile, stir the half-and-half and condensed milk to combine; refrigerate until cold.

To serve, fill a cup with ice.

Pour the iced tea about three-quarters of the way up and top with sweetened cream; serve immediately.